Faq

  1. My Dreambox S Streaming Box  doesn’t turn on? – Make sure the power plug is pushed into the device all the way and the other end is plugged into a wall unit that has power.
  2. Dreambox S Streaming Box  is turned on but I can’t see anything on my TV? – Make sure that the HDMI cable is plugged in all the way for both the device and your TV. Make sure your TV is on the correct source for the HDMI input that the Device is plugged into.
  3. The display on my screen is too big or too small. – Click settings > Click Display > Click Display size. Adjust until the screen fits your TV and then click back.
  4. My wifi isn’t working.  – Click settings > Click Network Connections > Click Wifi > Click on your Wifi network. Enter Password (Make sure the password is correct, Click symbols to add any symbols that may be in your password)
  5. My videos buffer a lot. – Check your internet speed with www.speedtest.net. We recommend a stable internet speed of 5 MBPS or more for the best internet experience. The faster internet connection you have the faster your TV Show, Live Sports and HD Movies will load. If you have under 5 Mbps you should consider upgrading your internet speed.
  6. Remember, each Add-ons is separately managed by a Third Party that is not affiliated with dreamboxsireland.com. There will be times when these Add-Ons do not operate as they should and you may experience down time or slow rates which could cause buffering.  When this does happen, we suggest looking at a new source or Add-On to correct the problem. This video will show you a bit more on buffering, Please note we have the best setup for your device so i advise you not to change any .xml files. 
  1. How to do I hook up my USB wireless keyboard and or mouse to my Dreambox S box? – Simply plug in the USB dongle that comes with your wireless USB keyboard or mouse (look in the back of the keyboard) into one of the USB ports on the Dreambox S box. You do not need to reboot your Box; your USB device should begin working once you have plugged in your USB device.
  2. My Device is running slow, how can I fix this? – Sometimes the Cache in XBMC gets full. This can slow the performance of XBMC and cause buffering issues. You can fix this by following the instructions listed below. Click settings under  Apps > Click Apps > Find XBMC and click on it > click Clear cache, wait for your cache to go get to 0. Restart XBMC and let it complete its first run. here is a video
  3.  Remember, each Add-Ons is separately managed by a Third Party that is not affiliated with dreamboxsireland.com.  There will be times when these Add-Ons do not operate as they should and you may experience down time or slow rates which could cause buffering.  When this does happen, we will start looking at updating the Dreambox S Ireland  wizzard with a new sources or Add-On to correct the problem.
  4. I clicked on a stream source to watch a movie or TV show and I got a pop up that says “File not found” “Source is unavailable” – Some stream sources are listed but do not work. This is not typical but it does happen in XBMC sometimes. Simply try another stream source and most likely it will work. If not simply try stream sources until one works. Remember, each Add-Ons is separately managed by a Third Party that is not affiliated with DreamboxSireland.com. There will be times when these Add-Ons do not operate as they should and you may experience down time or slow rates which could cause buffering.  When this does happen, we suggest looking at a new source or Add-On to correct the problem.
  5. When I try to find a TV Show, HD Movie or live sports stream I get an error that says “Network not available” “Script Error” – While most of the XBMC Add-ons  are extremely stable and consistent in deliver streaming media to your Dreambox S TV Box, sometimes things happen and certain XBMC add-ons have issues. Sometimes certain XBMC add-ons are effected by server issues, internet issues or user overload. This is completely out of our control and we can only fix the add-ons if there is a fix online. If your getting script error on everything you try then your device could not be connect to the internet.

 

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